- Services
Testimonials
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Day-in-the-Life Settlement Videos
“My law firm was very fortunate to retain Susan Randall and VTPrivateye to investigate and produce a short film concerning an 18-wheeler-truck versus automobile collision, with death and serious injury resulting. The investigation was meticulous. The 12-minute film’s animations and drone video footage persuasively demonstrate the truck driver’s egregious fault. Excerpts from Susan’s gentle and insightful interviews with affected family members proved emotional distress and grief damages far better than the written word could convey. Susan’s film and the facts uncovered by her investigation allowed us to present the case very effectively. I highly recommend Susan Randall and VTPrivateye.”
“The video VTPrivateye produced about my client, who was left a quadriplegic in a high school football accident, was descriptive, yet not maudlin or sentimental. It really worked. VTPrivateye’s work helps me to understand the strengths and weaknesses of my case and the witnesses who will tell the story in court. I have seen several adjusters and defense attorneys deeply moved.”
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Sentencing & Mitigation Videos
Jury Focus Groups
“When VTPrivateye works for us, they are part of the litigation team. We had 24 jurors broken into 3 groups, with video observation and it went off flawlessly. Susan’s warmth and friendliness made all the participants happy to be part of the process.”
“VTPrivateye ran a jury focus group for us in a complex civil litigation matter. The focus group included over 50 participants and 5 separate deliberation sessions with video observations. Despite the complexity of both the case and focus group set-up, the whole event was very well organized and run by VTPrivateye. Both local and out-of-state counsel were impressed with VTPrivateye’s professionalism and work product. We would definitely use VT Privateye and Susan Randall’s team again for a focus group in the future.”
Criminal & Civil Investigations
“VTPrivateye grasps the essence of each case and understands what it is we need from any witness. I remember chasing down witnesses in a motor vehicle death case all over the Northeast Kingdom and getting them not only to talk but to understand why we needed their help.”
“VTPrivateye is my go-to investigative firm. Susan Randall and her team are quick, responsive, and thorough, but more significantly, they are attuned to social and personal nuances and the complexities of all varieties of humans. I trust them to conduct meetings and interviews with people in the most sophisticated and sensitive manner. They never let us down.”
“I have been working on cases with Susan for over 23 years, since long before she incorporated VTPrivateye. I am not alone among Vermont trial lawyers in saying my first phone call is to Susan when I need serious investigative work performed in any of my cases. From casing out Hell's Angels–controlled wood chipping factories in northern Canada to locating a reluctant witness hiding in a North Carolina trailer park, Susan brings to her work a blend of problem solving, grit and creativity I have not found in any other investigator. She was instrumental in obtaining an acquittal in my first federal criminal trial back in 2002, similarly crucial to our DNA-based exoneration of John Grega in 2012 after he spent 17 years in jail for a crime he did not commit, and has provided invaluable assistance to me in a variety of other civil and criminal litigation based situations since then.”
“As a criminal defense attorney who works with VTPI quite a bit, I can say with confidence that their services are invaluable and have made a critical difference for many of my clients. They have a team of experienced, skilled investigators capable of handling complex, serious criminal cases with diligence and professionalism. Their ability to collect, organize and communicate voluminous information in a clear and concise manner is phenomenal and has made them a vital asset. I cannot recommend VTPI highly enough to anyone looking for quality investigative services.”
Civil Case Investigations / Individuals
“VTPrivateye has been an invaluable asset to my legal practice. Their investigative work is thorough, professional, and always timely. The 'Day in the Life' videos they've produced were powerful tools in helping to humanize my clients' stories and made for a compelling sentencing presentation. I hire them because I trust their integrity, discretion, and the quality of their work.”
